By Keyword:Enter your keyword in the
search box in the upper right hand corner and press
go. The results will be displayed on the following page.
Example: Alien
Pencils
By Category:When
doing a search, you will see a list of categories that
match the keyword you searched with. Clicking on a catagory
will show you the complete list of products for that
category. Example: Pins
By Catalog Number:You
can still search by catalog number on the new ForTeachersOnly.com.
Just enter the product number for the item you are looking
for and hit go!
Common Questions
• Why
do I have to register before I place an order?Registration will help
you to get the most out of the "For Teachers
Only". Once you've registered your billing and
shipping address will be remembered on future visits.
Registration also allows you to look up your previous
order, place re-orders and track recently placed orders.
• How does my shopping
cart work?When
you see an item you want to buy, enter a quantity
and click on the "add to cart" button. This
places the item in your shopping cart. After you've
finished shopping, select "Checkout" from
the shopping cart page. First, we will ask you for
your name, billing address, and shipping address.
Next, you're shown the total amount of your order
and shipping charges. If the information is correct,
enter your credit card information and click "Finalize
Order". A page will appear that confirms your
order and gives you an order number that you can use
if you need to contact us. We will also confirm your
order via e-mail within 24 hours.
• Do I have to buy the
items I place in my shopping cart?No.
You can remove an item from your cart at any time
pressing the red trash can button next to the item.
You order is not final until you enter your credit
card number and press "Finalize Order".
• How do I checkout?This is most likely due
to not having enough items in your cart to meet the
minimum ordering requirements. The minimum order at
ForTeachersOnly.com is $25.00. If you are still having
problems, Click
Here for Customer Service.
•
I want to order via mail.If you have lost your order form,
need another one, or just want to order by mail, please Click
Here to print an order form. You will need Acrobat Reader to print this file. Click
Here to Download Acrobat Reader
Please send your order to:
Atlas Pen & Pencil Corp.
408 Madison St. #126
Shelbyville, TN 37160
Purchasing Items: First
you will need to register with ForTeachersOnly.com.
Click Here. You will need a credit card to purchase
items on ForTeachersOnly.com. You only need to input your credit card information in the final step of
the checkout procedure.
Is it safe to use my credit
card online?It's statistically safer to use your credit card over the
Internet than in a typical restaurant or department store. "For Teachers Only" servers use Secure
Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer
and AOL's browser so that only "For Teachers Only"
can read a buyer's personal information. If you still aren't totally convinced, you may mail your order to:
Atlas Pen & Pencil Corp.
408 Madison St. #126
Shelbyville, TN 37160
What
is Re-Ordering?If
you have made a purchase on ForTeachersOnly.com, your
order will be stored in your "Order
History".
Then you could reorder a previously placed order quickly and easily. If you would like to reorder,
Click Here.
How will my order be shipped?Orders shipped from ForTeachersOnly.com are shipped via UPS Ground.
How much is shipping? Shipping is just $1.99 to the continental USA.
For Alaska, Hawaii, Puerto Rico, Virgin Islands, Guam and Canada shipping is $8.95.
Can my order be shipped overnight?ForTeachersOnly.com orders
are sent by UPS ground only.
Do you ship outside of the
United States?For
online orders we ship to the 50 states, US Territories
and Canada only.
Customized Pencils:ForTeachersOnly.com has
various customized pencils.Click
Here
My Account
Order
History:When you make an order from ForTeachersOnly.com, it is placed in your
"Order
History". You may revisit your previous orders at any time for a quick reference or to Re-Order.
Changing
my "Billing" or "Shipping" address:You may change the status
of your account at any time by clicking the "Your
Account"
button on the upper right hand side of the site. After
"signing in", choose change billing address
or change billing address and your status will be updated.
You may also change your addresses during the checkout
process.
Extra Services
Catalog
Requests:If you would
like a copy of our catalog mailed to you, you may click
the link on the left of the page, or "Click
Here" now.
E-Mail Updates:ForTeachersOnly.com
periodically likes to send notices about current sales or new items to there valued customers. This is a great
way to keep up to date on what is happening at ForTeachersOnly. If you are interested in recieving our updates, please
fill out the form directly below.
Express-Shop:ForTeachersOnly.com has just made it even easier to order items online. Just
click the Express-Shop button on the left of the page which takes you to the express-Shop form. Simply input
the item numbers and quatities into the form, and click submit. All the items you entered will be automatically
added to your shopping cart. It's that easy! Click Here
To Unsubscribe:
If you no longer wish to receive our promotional emails and other discount offers,
please click the "unsubscribe" link located at the bottom part of each of these
emails we send.
Customer Service
Feedback:ForTeachersOnly.com is always looking for ways to improve our service to our
customers. If you have any comments or suggestions, you may submit them to ForTeachersOnly.com in this area.
Click Here
Order
Tracking:If you have made an order at ForTeachersOnly.com and are waiting
for your order to arrive, you can track the UPS shipping of the order in this area. You will need your "Order
Number" and "E-Mail Address". Click Here
Service
Request:If you need Customer Service assistance in any other way, you may
submit a request in this area. Our talented Customer Service Representatives will assist you as soon as possible.
Click Here
Password Request:Have you forgotten your password? Enter your email address here and your
password will be E-Mailed to you immediately. Click Here
Update My Account:In this section you may change your billing or shipping address,
check your order history, and change your password.
Click Here
Returns:Defective merchandise must be reportedwithin 15 days
of receipt. If you wish to return stock merchandise, please submit a customer
service request at FTOService@atlaspen.com
for shipping instructions. All authorized returns must be shipped back in good
condition within 15 days and will be subject to a 10% restocking fee. Custom printed
products are not returnable."
